Privacy Policy

The following document sets forth the Privacy Policy associated with the use of the data collected by the Ministry of Foreign and CARICOM Affairs (MFCA) for processing by the eApplication Portal solution. In all respects, this Policy shall be subject to the provisions of the Data Protection Act, Chap. 22:04 of the Laws of the Republic of Trinidad and Tobago or any statutory modification or re-enactment thereof.

The Privacy Policy for the eApplication Portal sets out the prevailing principles of the MFCA concerning the privacy of individuals and businesses.

The collection of personal and business related information shall be treated as confidential to protect the rights of the applicant and the applicant's related parties. The following personal information has been classified in accordance with the Data Protection Act, Chap. 22:04, as any information about an identifiable individual which is recorded in any form including, but not limited to:-

information relating to the race, nationality or ethnic origin, religion, age or marital status of the individual;
information relating to the education, medical, criminal, or employment history and earrings of the individual;
the address and telephone/contact number of the individual;
any identifying number, symbol or other particular designed to identify the individual;

Awareness

The MFCA provides this Privacy Policy, which is to be read together with its Terms and Conditions, to make you aware of its practices and the choices you can make about the way your information is collected and used. Therefore, in promoting easy access to the Privacy Policy and Terms and Conditions, the MFCA makes these available on the eApplication Portal solution's homepage.

What we collect

When you utilise the eApplication website, the MFCA needs to know:

Name
Date of Birth
Current and past residential addresses
e-mail address
Phone numbers
Personal and or business identification information
Information related to education history
Information related to criminal history
Information related to employment history
Technical Data and Device information including but not limited to internet protocol (IP) address, login data, browser type and version, browser plug-in types and versions, operating system and platform
Technical Usage Data including but not limited to information about how you use the website

How we use it

For each visitor to access the website, the eApplication Portal solution expressly collects the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of troubleshooting, gauging visitor traffic and trends.

Purpose/Activity	Type of data	Lawful basis for processing including basis of legitimate interest
To register you as a new user	a) Identity b) Contact	Necessary for obtaining a user account.
To Create and Submit applications for services offered by the MFCA	a) Identity b) contact c) personal history	Necessary for processing any application that may be submitted.
To use data analytics to improve MFCA's eApplication Portal solution, products/services, customer relationships and experiences	a) Identity b) Technical c) Usage	Necessary to keep the MFCA's records updated and to study how customers use the MFCA's products/services. To keep the MFCA's website updated and relevant, to develop the MFCA's business and to inform the MFCA's marketing strategy.
To administer and protect the MFCA's business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	a) Identity b) Technical	Necessary for running the MFCA's business, provision of administration and IT services, network security, to prevent fraud.

Who we share it with

The MFCA will not sell, rent, license, trade, or transfer your personal identifiable information to external parties save and except for trusted third parties. The MFCA will only share your personal information to trusted third parties who are necessary to the application processing activities within the Government of the Republic of Trinidad and Tobago (GoRTT). These trusted third parties are governed by the MFCA's privacy policies with respect to the use of this information and are bound by the appropriate confidentiality agreements. Your information will neither be stored on the MFCA's systems nor on that of any of the MFCA's third parties' affiliates.

Choice

The MFCA will not use or share the personally identifiable information provided to it online in ways unrelated to the ones described above without first informing you and also offering you a choice.

How secure is your personal information?

The MFCA is committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, your data is stored in a highly secure environment and access is restricted to legitimate users. Multiple layers of protection are used to guard against illegal access to Data, such as Network and Application Firewalls, Passwords and data Encryption.

The MFCA designs, builds and runs its systems to ensure that your data is as safe as possible at all stages, both while it is processed and when it is stored. All personal data is stored within the Republic of Trinidad and Tobago. The MFCA maintains its security audit to ensure that the application and your information is always secure.

Changes to this Privacy Policy

The MFCA reserves the right to make amendments to this Privacy Policy, however, if you have any questions about this Privacy Policy or would like further information, please contact us via the provided support channel.